Flowserve Opens Quick Response Center In Aberdeen, UK

Sept. 11, 2013

The QRC is designed to provide service for rotating equipment to pump and seal customers in the upstream oil and gas, general industrial, and power industries.

Flowserve Corporation's expanded Quick Response Center (QRC) in Aberdeen, United Kingdom will be debuted during a grand opening event on September 19. The facility is designed to service rotating equipment and related components usesd in the upstream oil and gas, general industrial, and power industries.

The new facility offers far more flexibility when it comes to the size and types of pumps it can handle, because it is equipped with an eight-ton lifting capacity (versus a three-ton capacity in the previous facility).

A range of technical and support services will be available from the Aberdeen QRC, including off-site maintenance and repair services; product overhauls, re-rates and upgrades; on-site installation, commissioning and repairs; and educational services. These services are provided for all rotating equipment, regardless of the original equipment manufacturer.

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At approximately 1,400 square meters (15,000 sq. ft.), the new facility is three times as large as its predecessor and represents a continuing, significant investment in the growing Aberdeen market. The added space will also allow for additional staffing to meet the growing need for pump and mechanical seal repairs and offshore field service.

"We expanded the Aberdeen QRC because our growing level of business in the region demanded it," said Kirk Wilson, president, services, and solutions operations for Flowserve. "The new facility not only increases our capability to provide premium local services to our U.K. and North Sea offshore customers, but it also allows us to help them reduce the total cost of ownership for their rotating equipment."

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