SEPCO launches new real-time support service

Sept. 21, 2020
Contactless Connections is offered to help customers and distributors who have limited or eliminated on-site visits and troubleshooting due to the COVID-19 pandemic.

SEPCO announced Contactless Connections, a free support system that allows end users to immediately and in real time communicate with a seal reliability expert for any reason and with any method — text, voice, video or screenshare.

Contactless Connections is offered to help customers and distributors who have limited or eliminated on-site visits and troubleshooting due to the COVID-19 pandemic. With Contactless Connections, anyone can reach out to a SEPCO expert and then speak to someone immediately if they need to troubleshoot a problem or have questions about a reliability topic:

  • Click the Contactless Connections link
  • Enter an email and password 
  • Verify the account
  • The conversation with an expert will begin immediately

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